Authentication

Invalid SIRET number
Invalid NAF number
Cancel
-A +A

Your questions - our answers

FAQ for Schools

Answers to help you prepare your stay

If you have any questions about your arrival or about the organisation of your plans in Chartres and its surroundings, check our FAQ first

Here you'll find the questions people ask most often!

Yes, we can provide several guides and/or alternate the tours, depending on the site.

A free quote is made upon request. If you accept this quote, we ask you to return it signed with a deposit of 30% to confirm your booking.

As far as possible, as all services are subject to the availability of the different service providers. The busiest months are April, May and June. Be aware that we can put in an option without obligation on your part. You will be asked for confirmation at least 1 month before the date of your visit.

We will be delighted to welcome you to discuss your project, by appointment, Monday to Friday between 10 am and 6 pm.

There are picnic spots in all the various parks around the city, including in the gardens of the bishop's palace behind the cathedral. In case of bad weather, there are no indoor picnic places unfortunately, although the Halle Billard provides shelter from the elements, except on Wednesdays and Saturday mornings when it is in use. There is nowhere to sit down.

Entry is free. However, if you wish to make a speech inside, we advise you to contact the rectorate in advance to read the terms and conditions concerning the right to speak.

The cathedral is open from 8:30 am to 7:30 pm all year round. However, guided tours are only allowed from 9.30am to noon and from 1 pm to 5.30 pm.

There is a paying toilet on the square in front of the cathedral. However, free toilets are available at the bus depot, as well as in the courtyard of the International Stained Glass Centre.

No, there is a free long-stay coach park.

If you can't print out the documents available in the Brochures section - we can send you the desired brochures in reasonable quantities.

Any other questions?

Get in touch!

Groups service:
Tel. +33 (0)2 37 18 26 23
E-mail: groupes@chartres-tourisme.com